Privacy Policy

Effective date: July 21, 2026

VIP Lock & Key (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit our website or contact us for locksmith services, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, such as your name, phone number, email address, and service address when you call us, fill out a contact or quote request form, or schedule service.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device type, pages visited, and how you arrived at our site. This is collected through cookies and similar technologies.

How We Use Your Information

We use your information to respond to your inquiries and provide locksmith services, to schedule appointments and communicate about your service, to improve our website and understand how visitors use it, and to advertise our services, including measuring the performance of our ads.

Cookies, Google Ads & Analytics

Our website uses cookies and similar technologies, including services provided by Google. Google Ads conversion tracking helps us understand when a visit or phone call results from one of our ads. Third-party vendors, including Google, may use cookies to serve ads based on your prior visits to our website (remarketing). Google Analytics helps us understand website traffic and usage.

You can opt out of personalized advertising by visiting Google Ads Settings (adssettings.google.com) or www.aboutads.info/choices. You can also manage or disable cookies in your browser settings.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, payment processing, and marketing services), and only as needed for them to perform those services. We may also disclose information if required by law.

Data Retention & Security

We keep personal information only as long as needed for the purposes described above, and we take reasonable measures to protect it from unauthorized access or disclosure.

Your Choices

You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. The effective date above reflects the most recent revision.